CONFLICT RESOLUTION

Relieving your company of resource-consuming conflict is our mission. Getting to the root of the problem and truly resolving it  ̶  this is the real value of our conflict resolution process.

The direct and indirect costs of unhealthy workplace conflict have been well documented. They include the loss of customers and valued employees, wasted money and time, and ineffective and unhappy employees.

Whether it’s about warring personalities or differing goals, the inability to resolve issues hinders results.

Resolution isn’t arbitration where a third party makes the call, or mediation when a mediator tries to guide the parties to a compromise. Conflict resolution identifies what the conflict is about at its core and settles it. It doesn’t come back.

When we resolve conflict, the working relationship between your people improves and effective communication occurs. Often opposing parties begin to appreciate and even come to like each other.

The process pays off for everyone.