Electronic Communications are Easily Misunderstood

Electronic Communications are Easily Misunderstood

In today’s world, we often use text and e-mail to communicate. It’s a quick and easy way to get your message across. So, if it’s quick and easy, what’s the problem? Well, often the actual message isn’t communicated, it gets misunderstood. Emotion, intent, and context...
Emotional Intelligence – Can it be Taught?

Emotional Intelligence – Can it be Taught?

Emotional Intelligence defined: The ability to know one’s emotional state, manage it, read the emotion in others, and use this information to guide one’s thinking and actions. Emotional Intelligence defined: The ability to know one’s emotional state, manage it, read...
Do Your Employees Have Leadership Potential?

Do Your Employees Have Leadership Potential?

Effective future leaders within organizations are sometimes hard to assess at first glance. This article by Rick Lash, the director of the Leadership and Talent practice at Hay Group, highlights our view of the ingredients of effective leadership. Effective future...
The Value of Negative Thinking

The Value of Negative Thinking

Instead of blind optimism and always looking on the bright side, is there value in negative thinking? Can negative thinking even produce happiness and/or a sense of well-being? Instead of blind optimism and always looking on the bright side, is there value in negative...