Electronic Communications are Easily Misunderstood

Electronic Communications are Easily Misunderstood

In today’s world, we often use text and e-mail to communicate. It’s a quick and easy way to get your message across. So, if it’s quick and easy, what’s the problem? Well, often the actual message isn’t communicated, it gets misunderstood. Emotion, intent, and context...
Emotional Intelligence – Can it be Taught?

Emotional Intelligence – Can it be Taught?

Emotional Intelligence defined: The ability to know one’s emotional state, manage it, read the emotion in others, and use this information to guide one’s thinking and actions. Emotional Intelligence defined: The ability to know one’s emotional state, manage it, read...